Responsible gaming

NetCash Casino is committed to responsible gaming and to ensuring that underage players are not allowed to play online our games.

Age Verification

An underage player who has provided dishonest or inaccurate information regarding their true age may have all winnings forfeited and take the risk to face prosecution.

NetCash Casino requires every new player to confirm that they are of legal age to play online games in their local jurisdiction. We pursue all reasonable measures to verify this information. NetCash Casino does not direct any of its advertising towards underage players.

NetCash Casino does the following to prevent underage play on our site:

  • Requires all new users to agree to the Terms and Conditions and confirm they are at least 18-years of age at the time of account creation
  • Collects the name, address, and birth date to confirm their personal details and confirm that the player is at least 18 years old and eligible to play at NetCash Casino
    Email to info@netcashcasino.com with in the header ‘responsible gaming’to ensuring that underage players are not allowed to play online in our casino.

Our intention is that our games remain available to all players who are of legal age. We encourage our users to take reasonable precautions to ensure that minors are not able to access our games through their personal computers or player accounts.

We strongly encourage our players, who are or may be around minors in those places, to log on to our software to:

  • Never leave the computer or laptop unattended while logged into our casino.
    If you leave the computer, remember to lock your computer using a password
  • Keep your NetCash Casino account name and password in a secure location.
    Do not leave the “Save Password” function enabled on your NetCash Casino login
  • Use age protection software on your computer, or other devices, to limit access to specific websites and programs for underage users
  • Never share your bank account information with underage persons
  • When you access the software from someone else’s computer, or you login from a remote location (a hotel, wireless location, airport or other public places), please be mindful of any minors who may be near you while you play at NetCash Casino

If you are aware of any minors playing at our casino, please contact us with all the relevant details. Including the user’s login name or email address used on our site. We will fully and fairly investigate any matters reported and when necessary, freeze the player’s account to prevent the user from any further play.

Responsible Gaming

Online gambling games should be played for entertainment. For some people, even one session at the casino can be too much, which is why we encourage you to play responsibly.

  • Please consider these guidelines before you play in our casino:
    Don’t chase your losses – Everyone has a losing session once in a while in a casino. Don’t move to a higher stakes tables in hope of recouping money you lost at lower stakes games
  • Set a limit – Do not play with money you can’t afford to lose. Don’t risk your house rent or living allowance at the table
  • Don’t play when you are tired, angry, depressed, or drunk. Playing takes focus and concentration. If your head’s not in the game, you shouldn’t be at the table to play

If you think playing online is becoming a problem, we encourage you to seek help through an organization
like Gamblers Anonymous or Gambleaware

Self-Exclusion

If you want more help in controlling your online game play, you can request to be excluded from playing on our site for a defined period of time, ranging from 12 hours to 18 months. Once you ask to be excluded from playing at NetCash Casino, your decision is irreversible.

Before choosing Self-Exclusion, please take a moment to review the following questions:

  1. Have you ever fail to go to work or to school because it was you play online?
  2. Have you ever played longer than you had planned in advance?
  3. Has playing online caused you to neglect your welfare or that from your family?
  4. Have you ever sold anything or borrowed money to play?
  5. Have you often played until your last money was gone?
  6. Have you ever considered self-destruction or suicide as a result of your playing?

If you answered “Yes” to several of these questions above, we encourage you to visit Gamblers Anonymous

To request exclusion, either email to info@netcasino.com with in the header ‘responsible gaming’. Once we receive your request and verified that it is you, the authorized user who has made this request, you will:

  • Be automatically unregistered for any real money game play during your exclusion period
  • Not be allowed to make deposits
  • Not be allowed to end your exclusion before requested time-out period

You will be prohibited from playing until your exclusion period expires, but you can withdraw your funds if you wish.

Setting your limits

NetCash Casino has introduced a feature ‘Self-Imposed Deposit Limit’ to allow our players to better manage their time, funds and gaming experience. A ‘Self-Imposed Session Time Limit’ will following soon.
The limits you set will be for all the online games offered by NetCash Casino.

Self-Imposed Deposit Limits

Using the NetCash Casino ‘Self-Imposed Deposit Limit’ feature, you can better manage your online gaming budget. You can set your limits for how much you wish to deposit on a weekly basis. To access the Self-Imposed Deposit Limit feature, please send us an email with the limits you want, our support-team will take care of the settings.
Once you have set a Self-Imposed Deposit Limit, any transfers from count towards that limit. For example, if your Self-Imposed Deposit Limit is €200 per week, and you transferred €100 to your NetCash Casino account already, you will only be able to deposit an additional €100 during the remainder of that week.